Whistler Blackcomb has set a new industry benchmark by becoming the first publicly confirmed ski resort facility in North America to earn the Rick Hansen Foundation Accessibility Certification™ with its Roundhouse Lodge, underscoring the resort’s commitment to ensuring that every guest can fully experience the beauty and adventure of the Coast Mountains. This achievement demonstrates what accessibility can and should look like in alpine environments, sending a clear message that inclusive design belongs at elevation and inspiring other resorts to adopt universal accessibility principles and create more welcoming experiences for all visitors.
The journey began with a comprehensive accessibility review of four key buildings on the resort property, including the iconic Roundhouse Lodge. Following an initial rating in 2023, the resort team implemented visible upgrades such as high-traction flooring in the lobby and a ramp at Steeps Grill. These changes were part of a broader suite of enhancements encompassing improved access routes, updated signage, and targeted modifications to key areas within the lodge to support better mobility and wayfinding.
Whistler’s recent role as co-host of the Invictus Games brought global attention to the power of adaptive sport and the importance of creating spaces where everyone can participate fully. Achieving RHFAC certification for Roundhouse Lodge builds on that momentum in a tangible, lasting way. It reflects a commitment to removing barriers and ensuring that people of all abilities, whether athletes, visitors or families, feel welcomed and empowered to explore at Whistler Blackcomb.
The resort has also invested in internal expertise by certifying a member of its maintenance team as a Rick Hansen Foundation Accessibility Certification. Having this expertise in-house allows Whistler Blackcomb to assess and address accessibility opportunities internally, with someone who understands both the RHFAC framework and the unique complexities of the resort’s buildings and operations.
This has lead to changes beyond Roundhouse Lodge. Just last week a ramp was added at the Blackcomb Gondola mid-station to support guests with mobility challenges as they download during spring skiing. This summer the Whistler Mountain Bike Park will feature improved trail signage and updated trail ratings to better support adaptive riders. There are plans to install adaptive hearing systems at guest services points and enhancing wayfinding signage across dining and public spaces, including at Base 2 where a new ramp and automatic door will replace an eight-inch step. Glacier Housing One will gain an accessible ramp to improve entry to both the housing building and the main office.
On the digital front, the resort is revamping its website and communication materials so that guests can easily research, plan and access key accessibility information in advance of their visit. These developments reflect a progressive shift within the organization and the broader industry, moving beyond basic accessibility toward universal design and truly inclusive practices.
Beyond infrastructure, Whistler Blackcomb remains deeply engaged in adaptive sports through its support of Whistler Adaptive Sports programming. Year-round opportunities in sit skiing, ski and snowboard lessons, adaptive biking and guided hikes empower participants with physical, sensory or cognitive disabilities to explore the mountains with confidence.
With summer approaching, Roundhouse Lodge continues to serve as an essential gateway to accessible alpine experiences. Guests of all abilities can enjoy sightseeing aboard the Whistler, Blackcomb and PEAK 2 PEAK Gondola, alpine dining with sweeping mountain vistas and a growing array of adaptive activities. Recent upgrades have ensured that the resort’s vibrant summer environment is welcoming and inclusive
Accessibility at Whistler Blackcomb is an evolving journey rather than a final destination. The certification of Roundhouse Lodge marks a significant step toward a fully inclusive resort where every guest can feel welcome and supported, whether visiting in winter or summer. Visitors are invited to experience these enhancements firsthand and join the resort in setting new benchmarks for accessibility in mountain recreation.